HMS offers users the ability to generate multiple reports that can be used for record keeping or business management purposes. Select a report from the list below to read more about it and how to run that report.
The Event History Report is a powerful report that allows you to easily retrieve records of any number of events (e.g. check ins, check outs, billing adjustments, no shows, and location transfers) by location and hotel or by employee ID.
Move your mouse over Reports in the main HMS menu.
Then, select Event History from the Reports dropdown menu. This will open the Event History window.
If you want to view the activity for a specific employee, enter the employee's name or employee ID in the Employee ID field, and select the employee's name from the type-ahead text dropdown that appears.
Next, use the calendar functions to select a Begin Date and End Date in the Between fields.
Then, select the types of event you want the report to show from the Event Type field. This field features to columns. The left is the possible event types you can add, and the right column shows you the event types the report will generate. To add an event type to the report, click the event type in the left column. Then, click <Add>. If you want the report to include all event types, simply click <Add All>. This will move all the items to the right column to be included in the report. If you add an event type but later decide you do not want that event to be included, just click the event type in the right column and click <Remove>. Click <Remove All> to remove all of the event types in the right column.
Once you select the event types, click <Apply Filter> to generate the report.
The Event History portlet will display below the Filter portlet in the Event History window. The top navigation features are the same as those found in the Incoming and Outgoing Guests lists. You can also export your report as a WordPad, Excel, and .PDF document just as you could with the guest lists. You can print the event history report from one of those files.
Each row of the Event History report lists one instance of an activity. It shows the Event Date/Time the event occurred, the Employee ID and Name associated with the event, the Location and Hotel where the event occurred, the Room Number associated with the event (if applicable), and the Event Type.
Click the hyperlinked Event Date/Time to view details for any of the events listed in your Event History report.
The Managed and Double Stays report is a quick way to view the managed stays you have created as well as those employees who have had double stays over a given date range.
To generate a Managed and Double Stays report, begin by using the calendar function to select a Begin Date and End Date that will set the date range for which the report will be generated.
Next, select the type of information you want the report to display from the Type dropdown menu. The report can display any of the following types:
Double Stay
Forced Location Move
Forced Seniority Move
Other
Seniority Training
Single Stay
Standard Borrow Out
Enter a number in the Duration > text box to show only the stay durations that last longer than the number you enter in that text box.
Click <Apply Filter> to generate the report.
The Walks and Overflows Report is a fast way to view walk and overflow activity over a date range that you set.
To generate a Walks and Overflows Report, hover over Reports in the HMS menu.
Then, click Walks and Overflows to open the Walks and Overflows window.
Next, use the calendar functions to set a Begin Date and End Date for the report.
Finally, click <Apply Filter> to generate the report.
This opens the Walks and Overflows portlet where the information you queried will be displayed. The report will show some of all of the following information: the employee's name, whether the employee was a walk or an overflow, the reason for the walk/overflow, tie up time, walk/overflow time, tie up to walk duration, the user ID for the employee who made the walk or overflow, and the 30 days rolling average.