There are times when guests will show up at a hotel for check in at a different location than the hotel anticipated by HMS. In this case, the clerks at the hotel need a way to check in the guest without having to call the crew management office. In these situations, the receiving hotel will call the original hotel in HMS, which will perform an Employee Transfer. This procedure simply moves the guest information that is currently in HMS to the new location and hotel where the guest has arrived.
HMS will allow users to perform a transfer if the guest has tied up within the last 24 hours and is on the incoming list of a hotel within HMS. Transfers may occur for guests who exist in HMS as a result of either the supply/demand interface or a managed stay.
Move your mouse over Managed Stays in the HMS menu.
Click Employee Transfer from the Manage Stays dropdown menu. This will open the Employee Transfer window.
Enter the Employee ID of the UP employee you are transferring to a new location. Entering an Employee ID may automatically generate information in the First Name, Middle Name, Last Name, Location, Hotel, and Schedule Check In Time fields.
Enter a reason for the transfer in the Comments field.
Select the location the employee is being transferred to from the Transfer To Location dropdown list.
Select the hotel the employee is being transferred to from the Transfer To Hotel dropdown list.
Click the box next to Transfer Entire Crew to transfer the entire crew to another location.
Click <Save> to save and process the transfer.
Click <Cancel> to end the transfer without saving and processing.
Click <Clear> to clear the information in the Employee Transfer window and start over without saving.
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