Billing Review

Managers may need to view billing or invoice information to ensure that their hotels have been properly compensated for stays or services offered. In these situations, you can perform a Billing Review to reconcile payments.

  1. To begin a Billing Review, hover over Billing on the HMS main menu.

  2. Then, click Review from the dropdown menu.

  3. Next, enter a date range using the calendar functions in the From Date and To Date fields.

- OR -

  1. Each payment statement that you receive from Union Pacific will have a unique payment number. You can also enter this number in the Invoice Number field to bring up that specific invoice.

  2. If you only want to view invoices that currently have a Held status, check the Held Only check box.

  3. Click <Apply Filter> to generate the invoice list in the Invoices portlet.

In the Billing Review, you should see the invoice date, invoice number, invoice type (regular or managed stay), invoice amount, invoice status, location, and hotel. Click the hyperlinked Invoice Date and scroll down to view details of that invoice including an itemized list of charges on that invoice.

 

See Also:

View Billing Adjustments

Create a Billing Adjustment